WE'RE OPEN

YOUR Appointment Journey

Please take some time to download and read through our Back to Work Patient Policy

Back to Work Patient Policy

BEFORE YOUR APPOINTMENT

1.
COVID-19 SCREENING

We will complete screening checks with you ahead of your appointment.

2.
MEDICAL HISTORY

You may be asked to complete and return a medical history form if this cannot be done over the phone.

ON THE DAY OF YOUR APPOINTMENT

1.
BEFORE YOUR LEAVE HOME

Before you leave for the practice please ensure you have visited the lavatory and brushed your teeth.

2.
PLEASE WEAR A MASK

Please wear your mask to your appointment. We will invite you to remove it once inside the surgery and ready for your treatment.

3.
PLEASE ATTEND ALONE

We request that you attend your appointment unaccompanied unless you require a parent or carer.

4.
PHONE WHEN YOU ARRIVE

Please call the practice when you arrive. Please remain in your car or outside the practice following social distancing recommendations.

5.
BRING AS LITTLE AS POSSIBLE

Please avoid bringing any additional items with you to your appointment.

6.
WE WILL INVITE YOU IN

The practice door will be locked until your appointment is ready to begin.

ENTERING THE PRACTICE

1.
WE WILL CALL YOU

We will call or text you when it is time for you to enter the practice.

2.
TEMPERATURE CHECK

Before entry we will need to take your temperature.
*Our staff will also undergo daily temperature checks.

3.
KEEP EVERYONE SAFE

On entering the practice you will be asked to sanitise your hands.

4.
ADDED PROTECTION

Our reception team will be sat behind a plastic screen for added protection.

5.
WE WILL GUIDE YOU

There will be no patients in the waiting room, you will be guided straight to the treatment room.

6.
CARD PAYMENTS

We ask that you kindly pay for your treatment by card instead of cash.

IN THE TREATMENT ROOM

1.
IT'S STILL US BEHIND THE PPE

On entering you will be greeted with our staff dressed in PPE gear.

2.
EXTRA CLEANING

All treatment rooms are cleaned and disinfected between each patient, the stair rails and reception desk are also disinfected after each patient.

THANK YOU
We hope that the above ensures that you can rest assured when visiting that every step has been taken to ensure the safety of you, our colleagues and clinicians. This is our top priority as we begin reopening our doors and return to providing you with the same standard of dental care that you have been used to. If you have any questions at all regarding our new practice experience, please do not hesitate to contact us.

WELCOME

Dentistry with a Difference.

At Ballyclare Dental Practice our team of experienced professionals led by Jennifer and Trevor McKissick - deliver detailed, precision dentistry by listening to you and providing a premier service tailored specifically to your individual needs.

WE TAKE TIME TO GET TO KNOW YOU.

OUR PRACTICE BROCHURE

VIEW OUR
TREATMENTS

From the moment you step into our practice we focus on creating a relaxed and caring atmosphere where everyone is welcome, from new patients to patients who have been with us for years.

We take the time to answer all your questions and address any concerns, big or small, create the best dental health plan for you and make the most of your smile.

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MEMBER

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